PARTNER OPS Beta

Privacy Policy

How we protect your data

We take your privacy seriously. Here's how we collect, use, and protect your information.

Privacy Policy

Introduction

Welcome, and thank you for your interest in Partner Ops LLC, a Utah limited liability company ("Partner Ops", "we," or "us"), our web site at https://partner-ops.com (the "Site"), and all related web sites, downloadable software, mobile applications (including tablet applications), and other services provided by us and on which a link to this Privacy Policy is displayed, and all other communications with individuals through written or oral means, such as email or phone (collectively, together with the Site, our "Service").

This Privacy Policy ("Policy") describes the information that we gather on or through the Service, how we use and disclose such information, and the steps we take to protect such information. By visiting the Site, or by purchasing or using the Service, you consent to the privacy practices described in this Policy. This Policy is incorporated into, and is subject to, the Partner Ops Terms of Service. Capitalized terms used but not defined in this Policy have the meaning given to them in the Partner Ops Terms of Service.

1. Definitions

  • Client – a customer of Partner Ops.
  • Authorization – the set of rights and privileges on the Site assigned to a User by a Client.
  • Client Data – personal data, reports, addresses, and other files, folders or documents in electronic form that a User of the Service stores within the Service.
  • Personal Data – any information relating to an identified or identifiable natural person.
  • Public Area – the area of the Site that can be accessed both by Users and Visitors, without needing to use a login ID and a password.
  • Restricted Area – the area of the Site that can be accessed only by Users, and where access requires the use of a login ID and a password.
  • User – an employee, agent, or representative of a Client, who primarily uses the restricted areas of the Site for the purpose of accessing the Service in such capacity.
  • Visitor – an individual other than a User, who uses the public area, but has no access to the restricted areas of the Site or Service.

2. The Information We Collect on the Service

We collect different types of information from or through the Service. We use this information to operate, maintain, and provide the Service, to improve and develop new features, to communicate with you, to comply with our legal obligations, and to protect the Service, our users, and others from fraud, abuse, and security risks. In some cases we will ask for your consent before using your Personal Data for certain optional purposes.

User-provided Information. When you use the Service, as a User or as a Visitor, you may provide, and we may collect, Personal Data. Examples include your name, email address, mailing address, mobile phone number, and credit card or other billing information, as well as other information such as geographic area or preferences when linked to an identifiable individual.

Information Collected by Clients. A Client or User may store or upload into the Service Client Data. Partner Ops has no direct relationship with the individuals whose Personal Data it hosts as part of Client Data. Each Client is responsible for providing notice to its customers and third persons concerning the purpose for which the Client collects their Personal Data and how this Personal Data is processed in or through the Service as part of Client Data.

Automatically Collected Information. When a User or Visitor uses the Service, we may automatically record certain information from the User's or Visitor's device using cookies, web beacons, and similar technologies. This may include IP address, device identifiers, browser and device type, pages visited, and the dates and times of visits, as well as information about interactions with email messages.

Integrated Services. You may choose to access or register for the Service through an account with a third-party service (an "Integrated Service"), such as Google. By authorizing us to connect with an Integrated Service, you authorize us to access and store information that the Integrated Service makes available to us, and to use and disclose it in accordance with this Policy.

Information from Other Sources. We may obtain information, including Personal Data, from third parties and sources other than the Service, such as partners, advertisers, credit rating agencies, and Integrated Services.

3. How We Use the Information We Collect

We use the information that we collect in a variety of ways in providing the Service and operating our business, including to operate and provide all features of the Service, respond to comments and questions, provide support, understand and analyze usage trends, improve and develop new products and features, and communicate with you about administrative matters and promotional updates (with opt-out options for promotional communications).

4. To Whom We Disclose Information

We will not intentionally disclose Personal Data or Client Data that we collect or store on the Service to third parties without the consent of the applicable Visitor, User, or Client, except as described in this Policy. We may disclose information to service providers that perform services on our behalf, in connection with a change of ownership, to comply with law, to protect rights and safety, or with your consent.

5. Your Choices

You may access, update, correct, or delete certain Personal Data by updating your Account settings or contacting us as described below. You may decline to share certain Personal Data with us, in which case we may not be able to provide some features of the Service. You may opt out of certain analytics and commercial communications as described in the Policy.

6. Third-Party Services

The Service may contain links to third-party sites or services. Any information you provide on those sites or services is provided directly to the operators of such services and is subject to their policies. We are not responsible for the content or privacy and security practices of third-party sites or services.

7. Interest-Based Advertising and 8. Third Party Cookies

We may work with third parties to deliver interest-based advertising and to understand which individuals are most likely to be interested in our products or services. These third parties may use cookies and similar technologies to collect information about your activities over time and across different websites and services. You can learn more about interest-based advertising and your choices at aboutads.info and networkadvertising.org.

9. SMS Messaging, Customer Care, and Mobile Information

Partner Ops may send SMS (text) messages to Users who have opted in to receive such communications, including account verification codes, operational notifications, and text-to-action services. Message frequency will vary based on your activity and preferences. Standard message and data rates may apply.

You may opt out of SMS messages at any time by replying "STOP" to a message, adjusting your notification preferences in your Account settings, or contacting support@partner-ops.com. For help, you may reply "HELP" or contact our support team.

Mobile information, including your phone number and SMS communication history with Partner Ops, will not be shared with third parties for marketing or promotional purposes. Mobile information may be shared with service providers only as necessary to support our business operations (for example, to send SMS messages through a communications platform such as Twilio), and such providers are not permitted to use this information for their own marketing purposes.

10. Minors and Children's Privacy

Our Service is not directed to children under the age of 18, and we do not knowingly collect Personal Data from children under 18 without parental consent. If we learn that Personal Data has been collected from a child under 18 without verifiable parental consent, we will take steps to delete that information.

11. Data Security

We follow generally accepted industry standards to protect information submitted to us during transmission and once we receive it. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Data Retention

We retain Personal Data for as long as your account is active or as needed to provide the Service and fulfill the purposes described in this Policy, and to comply with our legal obligations, resolve disputes, and enforce our agreements. Certain categories of information may be retained for specific periods, such as billing information retained in accordance with U.S. federal and Utah state accounting and taxation laws.

13. Settings

Although we may allow you to adjust privacy settings to limit access to certain Personal Data, no security measures are perfect. We cannot control the actions of other users with whom you may choose to share your information, and information removed from the Service may continue to exist in cached or archived copies.

14. Data Transfer and 15. Foreign Visitors

We may transfer, process, and store Personal Data in the United States and other countries where we or our service providers operate. If you use the Service from outside the United States, you consent to the transfer of your information to the United States and other jurisdictions that may have different data protection laws than your country of residence.

16. Responsibilities for Client Data and Account Data

Partner Ops provides the Service to business customers ("Clients"). Clients and their authorized users may upload, store, or process information in the Service ("Client Data"). For most Client Data, Partner Ops acts as a service provider to the Client. Clients are responsible for deciding what information to collect, how long to keep it, and what disclosures to make to individuals whose information is included in Client Data.

17. Changes and Updates to this Policy

We may update this Policy from time to time. If we modify the Policy, we will make it available through the Service and indicate the date of the latest revision. Your continued use of the Service after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of the Policy.

18. Governing Law

This Policy and any disputes arising out of or related to it or your use of the Service are governed by the laws of the State of Utah, United States, without regard to its conflict of law provisions.

19. How to Contact Us

Partner Ops LLC is headquartered in Utah, United States. If you have any questions or comments about this Policy, your Personal Data, our use and disclosure practices, or your consent choices, please contact us at:

Partner Ops LLC
1349 S 500 E
American Fork, UT 84003
United States
Email: support@partner-ops.com
Website: https://partner-ops.com